Q: How long does it take to recive my order?
Q: Do you offer quantity discounts?
Q: How do I select what colors I want?
Q: What size options do you have?
Q: What color choices do you offer?
Q: What color choices do you offer for designs going on apparel?
Q: How should I wash a shirt or other garment with a design?
Q: What are imprint locations and what sizes can they be?
Q: What shirt styles and color choices do you offer?
Q: What hat styles and color choices do you offer?
Q: How are your shirts sized?
Q: How do you handle multicolor decals?
Q: What are fill options?
Q: What is decal orientation?


Q: How long does it take to recive my order?
A: As of August 11th, 2010 production time is 10 business days. This is only the time to create your order, not the time required by the USPS to deliver your item. Express Mail is usually next day, Priority Mail is usually 3 to 5 days, and First Class Mail can take a week or more. Items are shipped from zip code 30223 (near Atlanta, GA).

Q: Do you offer quantity discounts?
A: Yes. We have quantity discounts on decals starting at 2 identical decals (same size and color(s)). The discount levels are

• 2 decals - 10%
• 3 to 5 decals - 20%
• 6 to 10 decals - 30%
• 11 to 30 decals - 40%
• 31 to 50 decals - 50%
• 51 to 75 decals - 55%
• 76 to 99 decals - 60%
• 100+ decals - 65%

Discounts apply to all options you select for that particular decal, including fill options and special vinyl colors. The discount level will be shown on the page when you select the options and in the shopping cart.

For Coroplast signs our discounts levels are

• 20 to 39 signs - 10%
• 40 to 59 signs - 20%
• 60 to 79 signs - 30%
• 80 to 99 signs - 40%
• 100+ signs - 50%

For vinyl banners and magnetic signs our discounts levels are

• 2 to 3 banners/signs - 10%
• 4+ banners/signs - 20%

For shirts our discounts levels are

• 2 shirts - 10%
• 3 to 11 shirts - 20%
• 12 to 23 shirts - 30%
• 24+ shirts - 40%

For hats our discounts levels are

• 2 hats - 10%
• 3 to 11 hats - 20%
• 12 to 23 hats - 30%
• 24+ hats - 40%

We also offer automatic discounts based on your cart subtotal (before shipping charges and/or other discounts).

• Cart subtotal between $40 and $74.99 - Free Priority Mail Shipping
• Cart subtotal between $75 and $99.99 - Free Priority Mail Shipping + $5 Discount
• Cart subtotal between $100 and $149.99 - Free Priority Mail Shipping + $10 Discount
• Cart subtotal between $150 and $199.99 - Free Priority Mail Shipping + $20 Discount
• Cart subtotal over $200 - Free Priority Mail Shipping + $30 Discount

Only decals are eligible for free shipping.

Q: How do I select what colors I want?
A: The background portion of the image (usually white) will be cut away leaving only the image you have selected. If the image is a single color on a white background you will get a decal that will only contain the colored portion of the image. If the image contains more than one color you'll need to tell us which colors you selected should be used for which color in the image, but again the background will not be on your decal. If you want a background you'll need to select that as an additional color and let us know in the decal comments. All of our decals are die cut so each color will be basically a separate decal, we'll layer them together to give you a single decal unless you tell us otherwise. Here are some examples to better explain this:

This is how the image appears on our site with a white background.
If you were to order this with a single color you would get a decal like this: You would get the black portion of the image only, the textured background shows through.
If you wanted this decal to have white in the center like this you would need to order an additional color as white along with a note saying you wanted the inside of the logo to be white.



Multicolor logos work the same way. This example logo has four colors. Gray, Black, White, and Red.
This is how the image appears on our site with a white background.
If you were to order this with four colors you would get a decal like this: Again the textured background shows through.
If you wanted the white portion of the logo to also show through, you could just order 3 colors and get a decal that looks like this.

White isn't the only color that could be left out.
Black left out
Red left out
Gray left out

We're very flexible in this regard. If you have any questions please ask.

Q: What size options do you have?
A: The size listed on the decal selection form are approximations based on the image dimensions. We strive to match those dimensions but they may be off 2% or 3% based on various factors. If you need to know the exact size for any given decal just ask us.

If you need a decal to fit within a specific space just add a note in the comments section for the item and we'll see about getting that set for you. We'll contact you if there are any issues with what you have requested. In the case of thicker specialty vinyl such as reflective we may not be able to cut intricate decals at the smallest listed size. If you have any questions about an item just ask and we'll be happy to discuss the options with you.

Q: What color choices do you offer?
A: We have the following colors available. Please note these are approximations of the actual vinyl so be sure to ask if you have any questions. Some colors do cost extra. The cost for those will be listed on the item page when you are selecting your decal. Q: How do you handle multicolor decals?
A: Multicolor decals such as cartoon characters will be reduced to just the outline of the image using the color of vinyl you selected. We can also layer vinyl to give a full color effect, just select the colors you want when you select the image and put a note you want the decal layered.

Here are some examples of what the outline would look like for a multicolor decal:

This image would look like this in a single color. The white is just the background on the page. The actual decal is only the black portion.
This image would look like this in a single color. The white is just the background on the page. The actual decal is only the black portion.
This image would look like this in a single color. The white is just the background on the page. The actual decal is only the black portion.
If you have any questions about what an image would look like when converted just ask.

Q: What are fill options?
A: We currently offer 4 fill options: Outline, Fill, Contour and Shadow.

1. Outlines are a second color that go around all outside edges of the image.
   For example: with an outline in black would look like
   
   
2. Fills are a second color that fills the interior portion of the decal.
   For example: with a fill in red would look like
   
   Note: If you want an outlined image to be filled with the same color to make a solid decal there is no extra charge for that. Just put a note in the comments section and we'll make sure it's one solid piece.
   For example: in solid black would look like
   
   
3. Contours are a combination of outlines and fills. The second color will fill the interior of the image and will also leave an outline on the outer edges of the image.
   For example: with a contour in red would look like
   
   
4. Shadows are a second decal of another color that you would install first and then install the main color, giving the shadow effect.
   For example: with a shadow in black would look like

Q: What is decal orientation?
A: Normally decals are cut so they will be applied to the outside of a surface, such as a window or the body panel of a vehicle. Reverse cuts are used to install the decal on the inside of a window so the image will be correct when viewed from the outside, or if you will be installed matching decals on opposite sides of a vehicle. Do not select this with letters unless you will be installing on the inside of glass as they will be reverse.